Class-related request form

Overbooked” festival admission:
The deadline to request a refund for “overbooked“ festival admission has now expired (15th October 2018, 6pm BST) and requests are no longer accepted.

Class Refund Requests are accepted up to and including Friday 18th January 2019, 6pm GMT. An administration fee of £25 per class applies. After this date no refunds will be processed. See Class Terms & Conditions for details.

Transfers will only be accepted until 1st February 2019, 6pm GMT. See Class Terms & Conditions for details.

General queries:
Please use the form below exclusively if you want to request a refund or transfer for a booked class
For all other, general queries you can contact us here.

Ensure you've read all the information about classes we provided alongside the Class Terms & Conditions before you contact us - chances are that your question is already answered there. If you'd like to request a class refund or transfer, please submit one form per class to avoid delays in processing your request. We acknowledge and respond to requests during normal office hours (Mon-Fri, 9am-4pm).

Name used on the class booking *
Name used on the class booking
Your name (if different from the name on the ticket booking)
Your name (if different from the name on the ticket booking)
If you have booked this class for a friend or family member (who's listed on the class booking, first field above) and not yourself, please provide your name here. If the name of the booking is your own name, please leave this field blank.
Payment method *
Your ticket number can be found in the order confirmation you have been sent on email (it's NOT in the PayPal receipt email!).
Please tell us which class this request is about